All our suppliers are accredited and no goods are sourced from Companies or individuals that are not in line with the Legislative Requirements. We take full responsibility and accountability for the goods that are delivered. We have a substantial data base with reputable raw material suppliers and we are therefore geared to implement contingency plans should the need arise.
All products and raw materials are sourced from reliable manufacturers or agents. All these manufacturers / agents offer money back / stock return policy and Batsose has therefore also adopted the same policy on returns.
All products procured are based on a specific requirement and price parameters that is acceptable to the marketplace. There is however substitute products that we offer our clients where price is sensitive, and savings are priority.
All raw materials are weighed and checked at receiving. Any product that is sub-standard to the quality that we require gets returned straight away. Any damaged stock i.e. outer cartons get returned as well to eliminate any contamination especially relating to milk & milk substitute products.
All products being used in the value-added division gets sorted and QC checks are done. Sub Standard products are placed in a specific demarcated area and returned to the respective supplier.
After this process and the final packing, a last quality control check is done to ensure that the correct quantity gets packed in a carton. Because it is extremely personalised, we must ensure that the correct quantity goes in a box. Two samples are taken prior to dispatch to verify the accuracy.